According to KB, Marios has recently changed hands and, as an ex-employee there, he felt honor-bound to help me out when the left sole peeled away after a very minimal amount of wear. A very amiable chap, KB, having re-glued the offending sole, also very helpfully fitted steel sole protectors (on request) under the toes of my shoes for a very reasonable price, which should hopefully protect them from further damage.
It was obvious, under the circumstances, that Marios had failed in their duty to properly re-sole my beloved shoes and I will not be frequenting their establishment again, particularly with such a meticulous & friendly repair shop just a short hop away.
As well as repairing shoes (KB is a certified (orthopaedic) shoemaker with 20 years experience), KB also runs a key cutting service. Customer service is very important to me and I will definitely use KB's shop when I next need to get any of my shoes repaired!
For a quote, or to discuss specific repairs, KB can be contacted on 0208 960 7666 or 07951 465 480.
Recommended!
Thank you very much. I have been a customer for a long time now and shall continue to be because of your excellent service.
ReplyDeleteas a first time I came to Ladbroke grove to repair my shoes from oxford but the visit worth it, I'm happy the customer service and excellent job. I'm highly recommend.
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